This explains how to run a report with details of each individual payment for any cash drawers used by your employees in a work shift.

Before You Begin

A cash drawer must be created in Trash Flow; see Managing Cash Drawers for more information. This report also requires that the cash drawer has been used to take payments. This typically means that an employee opened the cash drawer, entered the opening cash, recorded payments throughout the day, then closed the cash drawer at the end of their shift.

Note: Understand that only payments made through the direct payment window in a customer's account will be included in this report—it ignores checks entered through Billing > Payments, payments the customer makes online, and autopay batches.

Context

Cash drawers are not required to take payments in Trash Flow but some companies find them useful. They're a way to ensure that each employee who handles money is tracking the payments they take in. If you're using actual cash register drawers Trash Flow can open the physical drawer when a payment is entered. Sometimes a "cash drawer" here simply signifies the desk drawer, cigar box, etc. used to hold cash payments and make change.

Create the Report

1. Click Reports > Financial Reports > Cash Drawer Reports > Detailed Drawer Report.
2. Choose the Cash Drawer you want for the report, or leave the option set to ALL.
3. Choose whether you want to Preview the report (usually checked) and Show Report Criteria (usually unchecked).
4. Click OK to review the report.

Sample Report

Below the drawer name the report shows the date and time the drawer was opened along with the initial cash amount entered for making change. It then shows the closing time and ending cash amount entered. Next comes a count and total dollar amount of checks, credit card payments, and ACH payments, followed finally by a list of all the individual payments (including cash).

See Also

Managing Cash Drawers

Create a Closing Drawer Report

Create an Interim Drawer Report