Note: If you only use Unified Billcomm and not Trash Billing most of the following will still be relevant. You may ignore any information about payment.
This article provides an overview of the pages and features available within the TrashBilling.com website and explains their purpose and functionality.
The website allows customers to manage their billing account, make payments, enroll in autopay, and maintain communication and account preferences.
About the Customer Home Screen
After a customer logs in to TrashBilling.com, they arrive at the customer home screen. This screen provides access to account information, payment options, communication preferences, and account management settings.
Account Information
The Account Information panel displays basic customer account details including:
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Web Account Number: Your unique 12-digit account identifier.
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Name: Name associated with the account.
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Billing & Service Address: Address bill is sent to, and where service is provided, if different.
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Email: Email address currently associated with the account
Hauler Information
The Hauler Information panel displays the name and address of the hauler servicing the account.
Balance
The Balance section displays the current balance due on the account and the date and time the information was last updated.
Customers select Make Payment to open the Payment Form page and submit a one-time payment.
Auto-Pay
The Auto-Pay section provides access to recurring payment options. Automatic payments can be made using either a bank account or a credit card.
The Email section displays the email address currently associated with the account.
Receive Bills by Email
The Receive bills by email section indicates whether electronic billing is currently enabled for the account.
Receive Notifications
The Receive Notifications via email/trashbilling.com section displays the current notification preferences for the account.
Messages
The Messages section displays two panels for communications from the trash company and from TrashBilling.com, including the number of available and unread messages.
Customers can also access contact information for the trash company or TrashBilling.com.
Password
The Password section allows customers to change their TrashBilling.com password.
About the Payment Form
After clicking Make Payment on the TrashBilling.com home screen, customers arrive at the Payment Form. The Payment Form allows customers to submit a one-time payment using a bank account or credit card. The page also provides the option to enroll in automatic payments.
Balance
The Balance section displays the current account balance and the date and time the information was last updated.
Make an Online Payment
The Make an Online Payment section displays payment details and allows customers to choose a payment method by selecting PAY WITH BANK ACCOUNT or PAY WITH CREDIT CARD.
Pay Directly from Bank Account
The Pay Directly from Bank Account section allows customers to make payments from a checking or savings account.
This section also displays the payment total, any applicable cash discount, and the final payment amount.
Pay by Credit Card
The Pay by Credit Card section allows customers to make a payment using a Visa, Mastercard, or Discover card.
Sign Up for Automatic Payments
The Sign Up for Automatic Payments section allows customers to enroll in recurring payments while making a payment.
See Also
View a Customer's TrashBilling.com Account