Understanding Truck IDs, Owners, and Customers

Each vehicle in the yard must have an ID number. Some operators give each visitor a unique ID, usually the vehicle’s license plate. Others prefer to reuse ID numbers, creating large numbered cards (1, 2, 3, etc.) and handing a card to each vehicle as it enters. You may also use existing truck numbers from your business or the customer. A vehicle may be given a Description if desired—red Toyota, black El Camino, etc.—but this is not necessary. A vehicle may also be given a truck Type. A type is a generic description of the vehicle body: car, pickup truck, front-loader, etc. You can also use truck types to flag problem customers, creating types such as “bad check” and “no admittance.” Each vehicle must also have an Owner, though any number of vehicle ID Numbers can be assigned to one owner. Finally, each vehicle must have a Customer, the person or business responsible for payment. This will usually be the same as the vehicle owner, but not necessarily; some truck owner-operators might handle disposal for several businesses.

Trucks can also have pop-up notes. If desired you can click Current Truck > Edit Pop Up Note to enter a pop-up note that appears whenever that truck is used.When a user selects a truck ID with a pop-up note a new window opens; click OK to clear it. These notes are often warnings and are more flexible than assigning truck types.

Cash Customer

While some landfill visitors will receive a regular bill, others will not be regular customers. People moving out of homes, getting rid of yard waste, disposing of C&D debris, etc. can be charged without completely setting them up as new customers in Trash Flow. When TipTicket is first run, the program will check to see if a cash customer exists; if it does not, Trash Flow will let you know to create one.

Create a new customer account as usual. It can be named Cash Customer, No Charge, or whatever makes sense to your operation. Two fields define this "cash customer" in the account window.

  • Check the COD box on the Rates tab. on the Rates. tab. TipTicket assume that this customer is paying their charge in full when a ticket is printed. If this is not the case you have options to either void the ticket or override the setting and mark the ticket as going on account.
  • Check A General Cash Customer on the Misc. tab. This account is used for landfill customers who will pay for disposal that day instead of receiving a bill. When completing a weight ticket TipTicket automatically opens a screen to enter the payment. ACH or card payments require that you also enter a customer name and ZIP code.