Understanding ID Numbers, Owners, and Customers

Each vehicle in the yard must have an ID number. Some operators give each visitor a unique ID, usually the vehicle’s license plate. Others prefer to reuse ID numbers, creating large numbered cards (1, 2, 3, etc.) and handing a card to each vehicle as it enters. A vehicle may be given a Description if desired—red Toyota, black El Camino, etc.—but this is not necessary. A vehicle may also be given a truck Type. A type is a generic description of the vehicle body: car, pickup truck, front-loader, etc. You can also use truck types to flag problem customers, creating types such as “bad check” and “no admittance.” Each vehicle must also have an Owner, though any number of vehicle ID Numbers can be assigned to one owner. Finally, each vehicle must have a Customer, the person or business responsible for payment. This will usually be the same as the vehicle owner, but not necessarily; some truck owner-operators might handle disposal for several businesses.

Cash Customer

While some landfill visitors will receive a regular bill, others will not be regular customers. People moving out of homes, getting rid of yard waste, disposing of C&D debris, etc. can be charged without completely setting them up as new customers in Trash Flow. When TipTicket is first run, the program will check to see if a cash customer exists; if it does not, Trash Flow will let you know to create one.

Create a new customer account as usual. It can be named Cash Customer, No Charge, or whatever makes sense to your operation. Two things define this type of account: on the Rates tab check the COD box and on the Misc. tab check A General Cash Customer. This Cash Customer can be used for landfill customers who will pay for disposal that day instead of receiving a bill. Please note that Trash Flow will always assume that a Cash Customer is paying their charge in full when a ticket is printed. Because of this, the Cash Customer’s balance in Trash Flow should always be at $0.