Send an Individual Bill

Print a Customer's Bill


  1. From an open customer window, click Print > Bill.
  2. Choose the Format to print and the Printer Type.
  3. Choose a Number of copies to print.
  4. Click OK to go to the next window.
  5. Set Detail Charges from (Last Billing Date) back one day before the oldest charge that you want to detail on the bill.
  6. Choose which details to print using the options in this window.
  7. Click OK to print.

Options for Printing Bills


  • 30 Day Note: Any message typed in this box will appear on bills for customers who have carried an outstanding balance for at least 30 days, but less than 60 days.
  • 60 Day Note: Any message typed in this box will appear on bills for customers who have carried an outstanding balance for at least 60 days, but less than 90 days.
  • 90 Day Note: Any message typed in this box will appear on bills for customers who have carried an outstanding balance for at least 90 days.
  • Show Containers: If this option is selected, any containers placed with customers will be listed on their bills.
  • Show Var. Chrg Detail: If this option is selected, the amount and rate of each variable-rate charge will be listed on the bill.
  • Sort Charges by Cont.: If this option is selected, charges will be sorted by container rather than by date where applicable.
  • Incl WOs on Bills: If this option is selected, work order numbers and dates will be listed on customer bills.
  • Only Show Open Invoices: If this option is selected, the statement will only give a list of open invoices on the customer account.
  • Include Text Message: If this option is selected, each bill will include a text message.
  • Alternate detail format: If this option is selected, then depending on what printing options are chosen, some charge and payment details will appear in a slightly different format on statements and invoices.
  • Detail Charges from (Last Billing Date): The bill will include the details of all charges made after the last billingdate. Note that a statement or postcard will always reflect the total balance due whether or not the bill includes details of the individual charges.
  • Message Line 1: Any message typed in this box will print on the bill.
  • Message Line 2: Any message typed in this box will print on the bill.
  • Finance Charges Invoices ONLY: If this option is selected, the bill will only detail invoices and finance charges after the given date.
  • Include Aging/Bal: If this option is selected, the bill will include an aged balance—how much money is due up to 30 days, to 60 days, to 90 days, etc.
  • Aging/Bal for individual accounts: If this option is selected, customers who receive bills for multiple accounts (by using the Bill to option in the customer information window) will see an aged balance—how much money is due up to 30 days, to 60 days, to 90 days, etc.—on each individual account the customer is billed for.
  • Print Bar Codes: If this option is selected, USPS bar codes will print in the address area of each bill. Bar codes denoting each customer will also print on the bill and can be read by a bar code reader when entering payments.
  • Show Var. Chrg Rates: If this option is selected, the rates customers pay for variable rates (such as tip fees per ton of trash) will print on the bills.