Description

Deposits let you record money a customer gives you before providing service; it's an alternative to simply recording the money as a payment.

Context

While you can usually record money received as a payment, deposits give the user an alternative method. This might be a security deposit for the trash can, money you are holding on to in case the customer doesn't pay their last bill, or an alternative way to record payment for services you haven't yet performed. The deposit total shows up on the History tab and the transaction appears in the list below. Deposits typically do not affect a customer's balance.

Steps to Follow

Method 1

1. Open a customer to their Charge tab.
2. Click the drop-down menu to the right of Type and change the option from Code to Deposit.
3. Enter the Amount of the deposit, enter the Check Number if applicable, and click Save.

Method 2

1. Open a customer and click F6 (Payment) in the menu across the top.
2. Check the Security Deposit box.
3. Complete the payment as usual and click Enter Payment.

When you're done

The customer's deposit will appear at the upper-right hand corner of the History Tab. It will stay on file until you return the deposit and/or convert all or part of the money into a payment. You can always get a list of the deposits received from the Create an Entered Deposits Report.

Further Resources

Understanding Deposits

Returning or Applying a Customer Deposit

Create an Entered Deposits Report