What is a Cash Drawer in TrashFlow?

Cash Drawers are mostly used by haulers who deal with a fair number of in-person payments and think of each employee taking payments as a kind of cashier. The basic workflow is to count your starting cash in the morning, then open the drawer. Throughout the day every payment you enter from a customer account window will be recorded as part of that user’s drawer total. At the end of the day you count your total cash and close the drawer, entering in the amount of cash you just counted. You can then print reports to help reconcile any discrepancies.

Managing Cash Drawers

You can create, modify, and remove drawers within the program by going to Billing > Cash Drawers > Manage Cash Drawers. Type in what you want to call the drawer and press ENTER to create a new one or choose the existing one. If you are just using the concept of a drawer for tracking purposes then leave Physical Drawer Type as None. If you have a physical cash drawer plugged in to the computer, choose whether it connects via MS POS USB, APG USB, or APG LAN. (The documentation for the cash drawer should have any answers you need about what kind of interface it uses to the computer and to any receipt printers.)

Opening and Closing a Drawer

Before recording any payments for the day count your starting cash and click Billing > Cash Drawers > Open Cash Drawer. Choose the correct drawer, enter your opening cash, and click OK. (The only time you would check Use Cash Drawer Remotely is if several users are sharing a single physical drawer and accessing it from different computers.) Enter payments throughout the day as usual. At close of business click Billing > Cash Drawers > Close Cash Drawer; the field there will display what Trash Flow thinks your closing balance should be. Count the money and enter in the actual closing cash amount if this is different, then click OK.

Running Drawer Reports

You can print drawer reports by clicking Reports > Financial Reports > Cash Drawer Reports. For the Closing Drawer Report choose a date range to cover and whether you want to run the report for ALL drawers or only for one. The report will list the starting cash, total cash taken in throughout the day, ending cash amount, and number of checks/dollar amount of checks taken in. It will then list out each check for the cashier to help reconcile the report. The Detailed Drawer Report works similarly, but lists all payments in order (including cash and CC payments).