Below is an example of how a trash hauler with a mix of residential, commercial, and roll-off customers might set up their bill groups. Each group is followed by the Period chosen when setting up the bill group, a description, and when to assess charges.

• Res: Jan Apr Jul Oct (quarterly). Used for customers with residential curbside pickup who begin service in January, April, July, or October. Charges should be assessed on the 1st of each month listed.
• Res: Feb May Aug Nov (quarterly). Used for customers with residential curbside pickup who begin service in February, May, August, or November. Charges should be assessed on the 1st of each month listed.
• Res: Mar Jun Sep Dec (quarterly). Used for customers with residential curbside pickup who begin service in March, June, September, or December. Charges should be assessed on the 1st of each month listed.
• Commercial Monthly (monthly). Used for commerical customers with front or rear-load containers being emptied on a regular schedule for a flat monthly fee. Charges should be assessed on the 1st of every month. Note that the amounts these customers pay may be very different—a customer with two trash containers and a recycling container emptied twice a week will be paying higher rates than a smaller business with one container emptied once a week. But they’ll still be billed at the same time, so they are assigned to the same bill group.
• roll-off (other). Used for customers with roll-off containers that are dumped as needed. This bill group should not be assessed on a regular basis. They are not being billed a regular fee, but are being charged for each individual container tip.
• Collections (other). Used for customers who have not paid their bill. These customers are not usually assessed regular charges since you have presumably stopped servicing them, but you may choose to assess finance charges. These customers may have initially come from any of the above bill groups.
• Prospectives (other). Used for potential customers, usually businesses with whom you are negotiating terms for disposal. While tenative rates may be entered to a customer’s Rates tab or container placement, this bill group should never be assessed.